1. Introduction
BeansTech is committed to protecting the privacy and personal data of its users. This Privacy Policy describes how we collect, use, store, and protect your information in compliance with the Brazilian General Data Protection Law (LGPD — Law No. 13,709/2018), covering the Ativo Cloud marketplace and the platforms of the ecosystem.
2. Data we collect
Data you provide: full name and email; phone and WhatsApp; company name and role; payment information (processed via Stripe); communications sent to support.
Data collected automatically: IP address and approximate location; browser and device type; pages visited and time on site; cookies and similar technologies.
3. How we use your data
To provide and improve our services; process payments and subscriptions; send relevant communications about our products; respond to support requests; comply with legal obligations; prevent fraud and ensure security; statistical analysis and platform improvements.
4. Legal basis for processing
Consent (when you expressly authorize it); contract performance (to deliver contracted services); legitimate interest (to improve our services); legal obligation (to meet legal requirements).
5. Data sharing
Payment processors (Stripe for financial transactions); infrastructure providers (Google Cloud Platform); analytics tools (usage metrics); authorities (when required by law). We do not sell your personal data to third parties.
6. Data security
Encryption in transit (TLS/SSL) and at rest; role-based access control; continuous security monitoring; regular and redundant backups; servers in certified data centers.
7. Your rights (LGPD)
You have the right to: confirm the existence of data processing; access your personal data; correct incomplete or outdated data; request anonymization or deletion; revoke consent at any time; request data portability; file a complaint with the ANPD (Brazilian data protection authority).
8. International users (LATAM)
BeansTech serves clients across Latin America. For users outside Brazil, this policy applies in addition to applicable local data protection regulations. Support is available in Portuguese, Spanish, and English.
9. Contact
Email: [email protected] · WhatsApp: +55 11 96650-7100 · São Paulo, Brazil.